Terms of Service
These Terms of Service apply when you use the UR Beauty Oasis website, book appointments, buy products or vouchers, submit enquiries, subscribe for offers, request membership information, or use any other service provided through this website.
About UR Beauty Oasis
UR Beauty Oasis provides beauty, wellness, salon treatments, skincare services, products, vouchers, and related customer services.
Email: contact@urbeautyoasis.co.uk
Phone: +44 7721 539554
Using This Website
You agree to use this website lawfully and not to misuse, interfere with, or attempt to gain unauthorised access to any part of the website, database, payment process, or customer information.
Appointments and Bookings
Appointments are subject to staff availability, salon opening hours, business holidays, staff holidays, and service suitability. We may contact you if your chosen appointment needs to be changed.
You are responsible for providing accurate contact details and telling us about any relevant health, skin, allergy, medical, pregnancy, medication, or treatment information that may affect the safe provision of a service.
Deposits and Booking Fees
Some services may require a booking fee or deposit. Any remaining balance is payable as agreed with the salon. Booking fees, deposits, and balances are shown during booking or communicated before the appointment where applicable.
Cancellations and Changes
If you need to cancel or change an appointment, please contact us as early as possible. Late cancellations or missed appointments may affect whether a booking fee or deposit can be refunded or transferred.
We may cancel or rearrange an appointment where necessary due to staff availability, illness, salon closure, unsuitable treatment conditions, safety concerns, or circumstances outside our control.
Products and Beauty Shop Orders
Product descriptions, prices, stock levels, and images are provided as accurately as possible. We may update products, prices, and availability at any time. An order is not confirmed until the checkout and payment process has been completed or accepted.
Some products may be subject to hygiene, safety, or sealed-product return restrictions. Please see our Refund Policy for more information.
Vouchers
Vouchers are subject to availability and any terms stated at purchase. Vouchers may not usually be exchanged for cash. Lost, stolen, expired, or redeemed vouchers may not be replaced unless required by law or agreed by us.
Payments
Payments may be processed by third-party payment providers. You must provide accurate payment and billing information. We do not intend to store full card details on this website.
Membership, Offers, and Subscriptions
If you subscribe for offers or ask for membership information, you agree that we may contact you about relevant salon updates, offers, or membership-related information. You can ask us to stop marketing communications at any time.
Service Suitability and Results
Treatment results can vary from person to person. We will use reasonable care and skill when providing services, but we cannot guarantee a specific outcome where results depend on individual skin, hair, health, lifestyle, aftercare, or product-use factors.
Aftercare
You agree to follow any aftercare advice given by the salon. Failure to follow aftercare guidance may affect treatment results and may limit what remedies are available if a concern arises.
Refunds and Returns
Refunds, returns, cancellations, and faulty goods are handled in line with our Refund Policy and your UK statutory rights.
Privacy and Cookies
We handle personal information in line with our Privacy Policy. We use cookies as described in our Cookie Policy.
Website Content
Website content is provided for general information. It should not be treated as medical advice. If you have a medical condition or concern, please seek advice from a qualified healthcare professional before booking a treatment.
Changes to These Terms
We may update these Terms of Service from time to time. The latest version will be available on this page.
Contact Us
If you have questions about these terms, please contact us at contact@urbeautyoasis.co.uk.